UC520 Cisco Smart Business Communications System (SBCS) is a complete voice, data, video, and wireless networking system for small businesses. Cisco Unified Communications 500 Series for Small Business solution eliminates the need for multiple servers and combines voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities. It also integrates with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. The easy-to-manage solution supports up to 64 users in flexible deployment models based on your needs.

Questivity has built extraordinary expertise on installation and configuration of UC520. This webpage will be constantly updated with information relevant and userful to the UC520 and SMB community. Please feel free to visit this page and post any questions that you may have.

Cisco UC520 is a simple, affordable, easy-to-manage unified communications system with the industry-leading Cisco Unified Communications 500 Series UC520 for Small Business. The solution has as set of common features listed below and can cater to max of 64 users.

The UC520 Basic solution provides:
• Eight IP phone station support
• Four trunks
• Optional T1/E1 voice interface
• Integrated voicemail
• Automated attendant
• Music on hold
• Optional wireless access
It is expandable by adding the Cisco Catalyst Express 500 Series companion switches. These fixed-configuration, 8- and 24-port switches with embedded security are preconfigured to work with the Cisco Unified Communications 500 Series for Small Business.
Cisco Unified Communications 500 Series for Small Business and the Cisco Catalyst Express 520 are integral parts of the Cisco Small Business Communication System, a complete system of voice, data, video, and wireless networking products for small businesses. This system provides companies with a new way to communicate, enabling secure access to information anytime and anywhere, while helping people to work together more efficiently and effectively.

Cisco UC520 can be deployed in a multisite configuration to cater to multiple offshore or remote offices. Offices can be easily integrated into a single dial plan and can share common extensions using fewer analog lines. This is usually done for offices with more than 4 emaployees where a Cisco 870 based remote teleworker solution becomes impractical.

Questivity offers its Network Solutions services with a focus on the emerging SMB and Enterprise portals. Since business growth and optimization are designed with an integrated network systems approach, Questivity offers its expertise and trusted advice with the Cisco integrated technologies platform. This will help you maximize your existing investments and prepare for future business challenges. The Network Solutions Group (NSG) will work with you to provide higher performance, lower ownership costs, and faster deployment of new services. This allows you to spend less time on integration, troubleshooting, and maintenance and more time making your business a success.