Last Updated: [09/08/23]
Questivity is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us in any way. Please read this Privacy Policy carefully to understand how we handle your personal information. By accessing or using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and job title when you provide it to us through forms on our website, during communications with our representatives, or when you use our services.
Payment Information: We try our best to make sure we do not collect your payment information by utilizing reputed services like Kabbage, which allow you to enter credit information on their portal. Kabbage collects the payments in most cases and remits it to Questivity. However in case the payment is not possible through Kabbage, , we may collect payment information such as credit card details or other payment-related information necessary to process your transaction.
Device and Usage Information: We automatically collect information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, and pages you visit.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website.
How We Use Your Information
We may use your personal information for the following purposes:
Providing Services: To provide you with the products and services you request, including order processing, delivery, and customer support.
Communication: To communicate with you regarding your inquiries, requests, and updates related to our products and services.
Marketing: To send you promotional emails, newsletters, and updates about our products, services, and special offers. You can opt-out of receiving marketing communications at any time.
Analytics: To analyze and improve our website’s performance, functionality, and user experience.
Legal Compliance: To comply with legal obligations and respond to requests from law enforcement authorities or government agencies.
Customer Support: We use your information to respond to your inquiries, resolve issues, and provide customer support.
Information Sharing
We may share your personal information with the following entities:
Service Providers: We may share your information with third-party service providers who assist us in delivering our services, processing payments, or performing other business functions.
Business Partners: Currently we do not share any information with anyone. In the future we may share your information with trusted business partners in the IT domain like Cisco and others for marketing and promotional purposes, but we will always obtain your consent before doing so.
Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission or storage is entirely secure.
Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal information under certain circumstances.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, and the updated version will be effective immediately.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Questivity Inc.
1680 Civic Center Dr, Suite 209, Santa Clara, CA 95050
info@questivity.com
Phone: 1.408.615.1781
Thank you for entrusting Questivity with your personal information. We are committed to protecting your privacy and ensuring the security of your data. By using our website or services, you consent to the terms outlined in this Privacy Policy.